There are NO Exchanges.Returns are ONLY accepted if the product was damaged in shipping. We will pay for the return shipping if the product was dmaged in shipping. The damaged product(s) MUST be returned within 3 days with documentation such as a purchase receipt or order numbers. A refund maybe returned ONLY if the product(s) were damaged in shipping if the customer requests a refund. Refund processing time will vary between 5-7 business days.